Our dry cleaning process is thoughtfully designed to achieve what we call the Triple Aim: gentle on your garments, tough on stains and odors, and friendly to the environment. We follow a seven-step process that we vigorously train to our dry cleaning staff for consistent results.
- Sorting and Inspection: We examine each individual garment that we pick-up from you. We observe the garment’s care instructions, scour for stains, note necessary repairs and weaknesses in the fiber, identify potential issues with embellishments or dyes, ensure the garment can be safely dry cleaned, and contact you if there are any special circumstances with your garment. Lastly we sort and separate garments for the best dry cleaning results.
- Tagging: After we inspect your items, we carefully attach a numbered tag that stays on your garment throughout the whole dry cleaning process to ensure your clothes are accounted for and identified as yours.
- Pretreatment: We identify stains and pre-treat them with an eco-friendly solvent to loosen stain and odor molecules for easy separation from the garment during dry cleaning.
- Dry Cleaning: Garments are placed in a fresh, water-free dry cleaning solvent inside a large machine that resembles a front-loading home washing machine. The machine gently agitates your garment to loosen and separate dirt and odor. Our dry cleaning solvent is non-hazardous to your garment, safe for our staff, and non-toxic to the environment.
- Post Spotting: We use steam, water, air, and vacuum to remove any additional stains that remain after the dry cleaning process.
- Finishing: Pressing, steaming, ironing, and making any necessary repairs to restore the garment to like-new condition. In this step, we inspect and replace any missing or broken buttons.
- Quality Assurance and Packaging: This is the final step before your garments are delivered to you. We examine every garment to ensure that it is clean, any additional work has been completed, and it has been finished to our promised standard.