PRIVACY POLICY

We, at Laundry Doctor, LLC. (“Laundry Doctor”), are always committed to protecting your privacy and encourage you to read and learn more about the terms of our privacy policy (“Privacy Policy”). By visiting Laundry Doctor’s online website (collectively, including all content and functionality available through the laundry-doctor.com domain name, the “Site”), submitting information or using any of our services (the “Service”), you (the terms “you”, “your” and “yours,” shall refer to any and all users of this Site (the “User”), acknowledge that you accept the practices and policies outlined in this Privacy Policy. Terms not defined herein shall have the meaning as provided in Laundry Doctor’s Terms of Service and incorporated herein.

We may modify this privacy policy at any time, in our sole discretion, and such modification shall be effective immediately upon either posting of the modified privacy policy on the site or notifying you. Use of information we collect now is subject to the privacy policy in effect at the time such information is collected. Agree to review this privacy policy periodically to ensure that you are aware of any modifications. Your continued access or use of the site and/or the app shall be deemed your conclusive acceptance of the modified privacy policy.

INFORMATION COVERED IN THIS PRIVACY POLICY

This Privacy Policy covers Laundry Doctor’s treatment of Personal Information (as defined herein) that Laundry Doctor gathers when you are accessing the Site and when you use any part of the Service. This Privacy Policy also covers Laundry Doctor’s business partners. This Privacy Policy does not apply to the practices of companies that Laundry Doctor does not own or control, or to individuals that Laundry Doctor does not employ or manage.

COLLECTION OF YOUR INFORMATION

In order to access the Service, you will be required to register for a Laundry Doctor account (an “Account”). You may register for an Account by providing certain personally identifiable information (“Personal Information”) such as, and as applicable, your name, e-mail address, addresses, telephone number, payment card information, and certain preferences. It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information, and to keep such information up to date. Laundry Doctor will not be responsible for any problems or liability related to inaccurate or incomplete Personal Information, whether due to your failure to update such Personal Information or otherwise. In addition to the Personal Information and Submitted Information, we may collect certain standard browser information, such as your browser type, IP address, and access times.

In using and/or accessing the Services, you expressly authorize us to collect and use your Information in connection with the Services. You further acknowledge and agree that Laundry Doctor may, but is not obligated to, maintain copies of your Information indefinitely, or delete any or all Information, at our sole discretion. When you receive promotional e-mails or newsletters from Laundry Doctor, if any, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you click. This information is used to provide you more focused e-mail communications and/or other information.

USE OF YOUR PERSONAL INFORMATION

Laundry Doctor collects and uses your Information to operate and improve the Site and better deliver the Services. These uses may include performing analysis aimed at improving the Service; making the Site more user friendly by reducing the need for you to repeatedly enter the same information; and displaying advertising and content that is tailored to your preferences and interests. Laundry Doctor may also use your Information to communicate with you, such as providing you with mandatory notices or discretionary notices about the Service. From time to time, Laundry Doctor may also send you surveys or promotional mailings to inform you of other products or services available from Laundry Doctor.

WE DO NOT DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES

Laundry Doctor does not sell, rent, lease or disclose your Personal Information. Your Personal Information will be used only by Laundry Doctor, and your Personal Information will not be disclosed to any other third party without your consent.

Laundry Doctor may hire other companies to provide limited administrative and communication services on Laundry Doctor’ behalf, such as hosting Sites, the processing and delivery of mailings, providing customer support, or providing credit card processing services. Laundry Doctor has the right to disclose your Personal Information to these third party companies for the purpose of administering and maintaining the Site’s features, functions and operations. Those companies adhere to this Privacy Policy and will be permitted to obtain only such Personal Information as necessary for them to deliver the respective services. Laundry Doctor does not authorize these companies to use your Personal Information except for the sole purpose of providing those services requested by Laundry Doctor.

You understand and agree that Laundry Doctor may access Personal Information about you or your Account in good faith belief that such action is necessary to: (i) comply with legal process or other legal requirements of any governmental authority; (ii) protect and defend the rights or property of Laundry Doctor (including the enforcement of our agreements); (iii) enforce the Terms of Service (v) operate or conduct maintenance and repair of the Site or equipment as authorized by law; (vi) act in urgent circumstances to protect the personal safety of users of the service; or (v) comply with a bankruptcy, merger, acquisition, transfer of control, joint venture of other business combination. Laundry Doctor is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Laundry Doctor, or substantially all of its assets, were acquired, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Laundry Doctor may continue to use your Information as set forth in this Privacy Policy.

SECURITY OF YOUR PERSONAL INFORMATION

The Personal Information Laundry Doctor collects is securely stored within our database, and we use standard, industry-wide practices such as firewalls, encryption, and Secure Socket Layers (“SSL”) for protecting your information. Laundry Doctor recommends that you not disclose your password to anyone.

INFORMATION COLLECTED AUTOMATICALLY

We may receive and store certain types of information whenever you interact with the Site and/or Service. Laundry Doctor may choose to automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested. Laundry Doctor uses “cookies” to collect non-personal data and information. Cookies are small text files a Site uses to recognize repeat users, and is typically placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. The way cookies function is by assigning a number to the user that has no meaning outside of the assigning Site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Site and Service that depend on cookies.

COLLECTION AND USE OF CHILDREN’S PERSONAL INFORMATION

The Site and the Services are intended for general audiences, and Laundry Doctor does not collect any Personal Information from children.

E-MAIL COMMUNICATIONS

Upon registration for an Account or using the Services provided by Laundry Doctor, we may send you daily or weekly e-mails. If you do not want to receive e-mail or other mail from us, please notify us by e-mail at member.services@thelaundrydoctor.com and include sufficient information for us to identify your account, including your name, email address and the specifics of your request. However, after you unsubscribe to cease receiving e-mails, Laundry Doctor may still contact you via e-mail for administrative or informational purposes, including messages regarding the administration of your account and/or any services or events to which you have registered.

QUESTIONS OR COMMENTS REGARDING THIS PRIVACY POLICY

Laundry Doctor welcomes any questions or comments you may have regarding this Privacy Policy or if you would like clarification about how we collect, maintain, use, or share your Personal Information. Any such questions or comments should be submitted via email to member.services@thelaundrydoctor.com. We will make every effort to resolve or answer your concern.

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