Privacy Policy
PRIVACY POLICY We, at Laundry Doctor, LLC. (“Laundry Doctor”), are always committed to protecting your privacy and encourage you to read and learn more about the terms of our privacy [...]
Terms of Service
Terms of Service PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS OF USE BEFORE USING THELAUNDRYDOCTOR.COM OR ANY OF THE SERVICES AND WEBSITES Welcome to The Laundry Doctor! These terms and [...]
Do I need to be present during my pick-up or delivery time?
There is no need for you to be present during your pick-up or delivery time. Just let us know where you would like us to pick-up and deliver your laundry in the order notes field when placing an [...]
Can I schedule my pick-up for a time window within your offered time slots?
Unfortunately, we are not able to accommodate time window requests within or outside of the time slots and days we offer online. This allows us to keep our on-time pick-up and delivery promise to [...]
In what should I give you my dirty clothes for the first pick-up?
For your first pick-up, simply fill a clean plastic bag with the clothing you would like cleaned. A tied grocery bag works well for small orders and a clean trash bag is great for larger orders. [...]
When will I receive my personal reusable Laundry Doctor bag?
You will receive your personal reusable Laundry Doctor bag with your first delivery. For questions regarding what to use for your first pick-up, please see our FAQ In what should I give you my [...]
I live in an apartment complex, how does pick-up and delivery work?
We have relationships with many Twin Cities apartment complexes that allow us to pick-up and deliver to the front office or concierge. We also have 24/7 lockers in many apartment complexes [...]
I work in an office or enclosed space, how does pick-up and delivery work?
We have relationships with many Twin Cities workplaces that allow us to pick-up and deliver to the front office or concierge. We also have 24/7 lockers in many workplaces throughout the Twin [...]
